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Data Protection Statement

  1. This is the personal data protection statement of PT. Treasure Bay Attractions, its subsidiaries, affiliates and related corporations, and any of their agents, contractors and service providers in Indonesia, Singapore and Malaysia (collectively "TBA Companies" and each a “TBA Company”).
  2. TBA Companies respect the rights you have under relevant data protection laws. TBA Companies collect, use and disclose personal data for purposes as notified to you or as permitted by law. This statement may be modified from time to time.
  3. This statement supplements but does not supersede or replace any consent you may have provided to TBA Companies, nor does it affect any rights which TBA Companies may have at law in connection with the collection, use or disclosure of your personal data.
  4. If you have any enquiries, comments or suggestions about how TBA Companies collect, use or disclose your personal data or this statement, please contact our Data Protection Officer by email at [email protected].
  5. If you would like to receive information about your personal data which TBA Companies retain, update such personal data or to withdraw any consent given, please contact our Data Protection Officer at the email address above.

Collection of Personal Data

TBA Companies may collect your personal data when:

  • You visit our websites, showrooms;
  • You use our services;
  • You request that we contact you;
  • You purchase or lease a property from us;
  • You dine at our food and beverage outlets;
  • You make a reservation or stay at properties that we own or operate;
  • You participate in our marketing or promotional events or surveys;
  • You subscribe to our news alert or ask to be included in our mailing lists;
  • You submit a job application;
  • You are referred to us by business partners and third parties;
  • Your image is captured on CCTV at our premises or events.

If you provide us with any personal data of third parties, for example, where you have named them as co-purchaser/ tenant/ licensee, or where you refer such third parties to receive our products or services, you are deemed to represent that your have obtained the consent of such third parties to our use of their personal data for the purposes stated below.

Use of Personal Data

TBA Companies collect, use, disclose and/or process your personal data for purposes including:

  • To provide you with products or services that you have requested;
  • To communicate with you;
  • To provide information about our products and services that may interest you;
  • To facilitate transactions with you (for example, processing orders, payments, reservations, sales, leases, licences etc.);
  • To enforce legal rights, investigate compliants and resolve disputes;
  • To conduct market research and analysis and improve customer service;
  • To comply with applicable laws and regulations or assist in law enforcement and investigations.

In addition, TBA Companies may collect, use, disclose and/or process your personal data in the following context:

  • If you are a prospective purchaser or tenant or licensee of our properties:
    • To coordinate viewings of the properties;
    • To administer the sale/ lease/ licence, including preparation of legal documents, applications for requisite permits and licences and administering contractual rights and obligations;
    • To notify or correspond with you. 
  • If you are a visitor to Treasure Bay Bintan:
    • To manage your credits, venue or activity passes, equipment loans;
    • To process your participation in our promotions, redemptions or contests;
    • To conduct security checks and monitoring;
    • To contact you in the event of emergency.
  • If you are a prospective vendor, contractor or service provider:
    • To conduct due diligence checks;
    • To facilitate transactions with you (for example, processing orders and payments);
    • To conduct security checks and monitoring;
    • To contact you in the event of emergency.
  • If you submit an employment application to us:
    • To process your application and conduct pre-recruitment checks;
    • To obtain references;
    • To collect requisite information for assessing your suitability for the position applied;
    • To communicate with you.

Sharing of Personal Data

Depending on the product or services, TBA Companies may share your personal data with:

  • Other divisions or organisations within the TBA Companies, and their affiliates and associated companies;
  • Agents, contractors, third party service providers and advisers to TBA Companies contracted to provide TBA Companies with administrative, operational or other services including finance, legal, accounting, telecommunications, information technology, reservations, payment, payroll processing, market research, storage or archival;
  • Insurers, credit providers, law enforcement agencies, regulatory authorities, credit reporting or reference agencies or insurance investigators;

Management of Personal Data

We require our third party service providers to acknowledge the confidentiality of your personal data, and undertake to use such personal data only for the purposes of TBA Companies and in adherence to applicable laws and regulations.

However, we are unable to perfectly secure your personal data from cyber attacks, hacking, spyware or viruses and you undertake to not hold us liable for any disclosure, loss or destruction of your personal data from such risks.

Website Statement

Where you submit information through this website or to an email address provided at this website, you will be regarded as having agreed and consented to the collection, use and disclosure of all such information in the manner described in this Website Statement.

Information you have submitted will be used and disclosed generally only for the purpose requested, for example to periodically send you emails on the release of press releases, annual reports, sustainability reports, results, publications or any other information or materials which we think you may find interesting where you have signed up for any of our publications; or where you have sent us a resume or similar information, to consider your suitability for employment or an alternative service arrangement by or with a TBA Company.

We reserve the right to use and disclose any submitted information to contact you and to comply with law, including disclosing submitted information in response to a request made by any government authority or regulator. You hereby consent to all such use and disclosure of submitted information by any TBA Company and any service provider to any TBA Company, within Indonesia, Singapore, Malaysia or other jurisdictions.

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